1.         GENERAL
In these Terms and Conditions the person or company who has placed an Order with us is referred to as “the customer” which expression shall include any principal on which behalf the person or company placing the Order is acting as agent.  The customer’s Order is accepted subject to these Terms and Conditions only which shall override any terms or conditions stipulated by the customer whether in his enquiry or Order Form or otherwise.  The placing of an Order with us shall be deemed to be an acceptance of our Terms and Conditions.
(a)       If any goods are defective and returned to us within 28 days of delivery we will replace them or, at our option, refund the price of the goods.
(b)       We shall not be under any liability in respect of any defective goods except as provided in (a) above unless the defect was caused by negligence on our part.
(c)        We shall not in any event be liable to compensate the customer for any liability to third parties or for any loss of profit or business caused by any defect in the goods.
(d)       We shall not in any event be liable to compensate the customer for any defective goods unless he makes a written claim against us within 28 days of delivery of the goods.
3.         PERFORMANCE
(a)       No warranty is given or is to be implied as to the life and wear of the goods supplied.
 (b)  Any figures or information given in respect of the performance or efficiency of the goods are based upon our experience and such as we expect to obtain, but no liability is accepted for the performance, efficiency or fitness for any particular purpose of the goods unless a specific undertaking in writing has been given.
(a)       Our responsibility for goods shall cease upon delivery and thereupon all risk passes to the customer.
(b)       The customer shall acknowledge receipt of the goods by signing either our receipt note or a carriers receipt or receipt book.  Unless he states on his acknowledgement that he has not examined the goods, he shall be deemed to have received all the goods in his order in an acceptable condition apart from any short delivery or damage to goods which he records when acknowledging them.
(c)        In any event no claim for short delivery or for damage to goods shall be made by the customer unless notice of the claim is given in writing within 5 days of delivery of the order.
(d)       In any event, we shall not be liable to compensate the customer for any liability to third parties or for any loss of profit or business caused by a short delivery or damage to goods.
(a)       We shall not be liable for the consequences of any delay in delivery when such delay is caused by shortages of labour or materials or by strikes, trade dispute, industrial action, lock outs or accidents or by any cause whatsoever beyond our control.
(b)       In the matter of delivery time shall never be of the essence of the Contract.
(c)        Delivery will be made to the place specified in the Acknowledgement of Order or, if no place specified, delivery will be at the place from which the goods, the subject of the Order, would normally be dispatched.
 (a) All payments made are inclusive of VAT at 20%
(b) No goods will be dispatched until payment is receive 
7.   Product Information & Colour
Every effort is made to show colours as accurate as possible, but we are unable to guarantee that the colour you see on your monitor will reflect the true colours of the products